What If They Say…?

A field guide for difficult conversations

What did they say?

01

Does one of these sound familiar?

Start with their words. Not a framework.

“That’s unfair.”Give feedback“That’s not my job.”Delegate something“You’re micromanaging me.”Correct behavior“But you let them do it.”Set a boundary“That’s not my fault.”Discuss performance“I don’t understand why I wasn’t promoted.”Handle a promotion decision“They started it.”Resolve conflictMore situations, organized by what you need to do.Browse the full library
02

Or start with what you need to do.

Useful when you know the moment—but not the words.

  1. 01Give feedback
  2. 02Delegate something
  3. 03Correct behavior
  4. 04Set a boundary
  5. 05Discuss performance
  6. 06Handle a promotion decision
  7. 07Resolve conflict